SHIPPING & RETURNS

SHIPPING POLICY

Part Collector offers international delivery to more than 200 countries worldwide.

Delivery time is calculated automatically in the cart. It depends on brand, delivery country and shipping courier.
You may add parts in the cart, choose the delivery country, shipping method and handling time and delivery time will be shown.
• Handling time - time needed for Part Collector to receive parts from manufacturer, pack it and transfer it to courier.
• Delivery time - time needed for shipping courier to deliver the parcel to you.

Delivery cost is calculated automatically (based on weight of ordered parts and destination), displayed online and added to order amount in the cart, when you place the order. Sometimes, volume weight of the orders can be more, than physical weight and delivery cost can be changed. In this case, we will contact you and offer to change shipping method or make the additional payment.

As soon as order is prepared and dispatched, we provide you the tracking number to check the delivery status of the package.
Orders with hazardous or oversized parts may have limited shipping options. For more details please refer to us directly, because weight limits and dimension surcharges vary by country and carrier service type.

PART COLLECTOR IS NOT RESPONSIBLE FOR ANY IMPORT DUTIES OR TAXES IN THE COUNTRY OF DESTINATION.

If you refuse the package, you will be responsible for the original delivery charges and be charged the fee to ship the package back to us as well as any duties charged to us.

​​RETURN & EXCHANGE POLICY​

​We can accept return of: a) damaged ordered part(s), b) non working status and c) wrong item(s). For the above cases you will get full refund. In any case you should contact with us to info@partcollector.org

 

Due to the fact that we don't accept returns in case of incompatibility it is better to check comparability of parts with your model before ordering to avoid any mistakes.Our technical department always can help you with choice.You can provide us a vehicle information and we will check compatibility of parts with your model.