Frequently asked questions
Do you ship internationally?
Yes we ship Internationally. Oils, lubricants and chemicals are excluded from International Shipping.
Do you have a physical store I can visit?
We currently don't have physical store, we serve only via our online store. Note that not all products listed on the website as in stock are available at our warehouse.
When will I get my stuff?
We ship always within 1 or 2 business days after clear payment. We ship with multiple methods, you are able to choose your shipping method and see the estimated days at checkout.
When will you charge my Paypal account?
When you place an order, an authorization is put on your paypal account for the amount of your order and your Paypal account is actually charged immediatetly.
Is my credit card information safe if I place an order online?
Absolutely. We use the latest security and encryption technologies through Paypal payment solutions to make sure your information stays private!
Does Partcollector charge sales tax?
As required by state law, orders shipping from our store include the 20% European VAT according to BG laws.